House Keeping

Daily House Keeping has been temporarily suspended. Your room will not be tided each day (during stays of four days or less). We ask you to wash your own dishes for multi-night stays. Detergent and Cloths are provided.  We do not enter your room during your stay to ensure its continuity of cleanliness.

Welcome Pack
We now provide a welcome Beverage Pack of sealed sachets of Tea, Instant Coffee, Biscuits and UHT Milk Capsules, enough for your first nights stay. We hope to re-install the provision of fresh milk, coffee and bottled water in the near future.

Breakfast

At present we are not offering our Continental Breakfast.  You are of course welcome to use the mini-fridge in your room and bring your own supplies.

Towels

We normally supply one freshly laundered Bath and Hand Towel for each person and ask you to re-use it if you are staying two nights. For longer stays we will provide extra Towels. We also provide hair & body wash.

Payment

As normal we only accept payment from the card details you give us in advance of your stay which we charge the day before your arrival.  If you would like to provide your email address we can email your receipt.

Order-in Food

Guests that use an evening food delivery service must ensure they manage the delivery themselves. Please be alert, when expected. Delivery personnel are not allowed on the premises. You are welcome to use the rubbish bins in the Courtyard.

Tip! 'Wifi assist' may help your phones' signal.

Our aim has always been to provide a safe, comfortable nights stay for you and your family while you are away from home. During these unprecedented times this is more important than ever and  so we have amended the service we offer with this in mind.


Enhanced Cleaning

Please be assured we take hygiene very seriously and have enhanced our cleaning routine. We use professional anti-viral cleaning products and supply only freshly laundered, steam pressed bed linen & towels from a major service provider. In your room we provide hospital grade hand sanitiser and antibacterial spray and tissues for your use. There are fixed hand santiser stations.

Air Quality

Our highly insulated rooms mean they are cool in summer and warm in winter so we don't need air-conditioning which keeps the air from each room separate. Each room has openenable windows and a powerful quiet extractor fan that runs during the day extracting over 200m3 of air per hour. This means each room has had it's entire air replaced with fresh air over 100 times before you've even set foot in the room.

Contact-less Check-in & Check-Out

Our key code systems continue to make it simple for you to access your rooms. There’s no Check-in or Check-out but we are here, onsite to provide telephone support if you need it.

With only a small number of guests, you are unlikely to come into close contact with others but please stay alert, follow the 2m distance rule and use the hand sanitiser from the stations. During this time we ask that only paying guests are allowed on the property.

Covid-19 Measures